Despite doing our level best and going above and beyond in our work, every veterinarian will encounter an angry client.  How we deal with the client, … [Read more...]

For the past several years, I’ve been on a 3-part mission: to educate the public to a point that they are DEMANDING holistic and integrative … [Read more...]

December’s issue of Today’s Veterinary Business had the following headline, “You’re FIRED!” giving veterinarians permission to fire clients who are … [Read more...]